Lash extensions are applied to each lash in a 2-hour appointment or 1 hour for refills. Please arrive early with a clean face – no make-up, no oil, no sunblock on your eyes. Our lash stylists are professionally trained and have years of experience. Hoy P’loy lash bar uses the highest quality products and medical-grade glue to ensure the health of your eyes.
Your natural lashes shed daily and lash extensions that have been applied will stay on the lashes until those lashes drop which is typically a 2-3 week cycle. In order to maintain the health of your lashes and ensure retention, and stay looking amazing, you should have refills for at least 2 – to 3 weeks.
Hoy P’loy requires that you have at least 70% lash retention for two-week refills and 50% for three-week refills. If at any time there is less than 50% of lashes we charge for a new set.
AFTERCARE AND DAMAGED LASHES
We EMPHASIZE aftercare to ensure that your natural lashes are cared for and your new lash extensions look gorgeous. If your lashes are damaged by lack of aftercare or in any way due to having been pulled out, picked off, and covered in makeup, not cleaned, stuck with strip lash glue/magnetic lashes, covered in oil, covered in mascara, or burnt, we WILL have to do a new set entirely and we reserve the right to refuse service.
We love you to love your lash extensions and know from years of experience that aftercare is key to retention and health.